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SanDisk makes requesting warranty difficult - I do not recommend!
This SanDisk Card failed after 5 weeks of use! With that said, I hate the registration process that SanDisk has on their website! To give you an idea of how bad it is, most people know that the MicroSD card is a bit smaller than your little fingers finger nail. The SanDisk Serial Number, all twelve digits, is on the MicroSD card. You better have a magnifying glass! Their website is even worse! You will have to make five different selections to register the product properly - this is after you clicked on submit, only to be told that an additional selection must be made. Again, it is not an easy process or user friendly. I doubt people will go through the time consuming process to register their MicroSD card! Okay, so the 256 GB card sent to me failed after a few weeks. Calling SanDisk Customer service was a waste of time - they said that an email would be sent for product return... I made several calls before they sent an email. Calling Amazon customer support was a waste of time, they just put you back in touch with SanDisk! The email sent will take you back to SanDisk's website... which will ask for product info and serial number... I referee the reader to the first few paragraphs above. Again, SanDisk makes it very difficult. Now, to get warranty on the failed card, one must have registered the product... which again, SanDisk DOES NOT make easy. Then you have to provide a photo of proof of purchase... so if Amazon bothers to send a receipt, keep it, because you will need it. Then, you will have to have clear photos of the front and back of the MicroSD card sent to SanDisk in order to get warranty. To get a clear shot of the MicorSD serial number, use a strong magnifying glass and your cell phone, then blow up and crop the photo... then send it to SanDisk... and see if SanDisk (Western Digital) will stand behind their product! Also, keep in mind, while talking to SanDisk, you will end up repeating yourself over and over. They will also remind you that your Dash Cam requires High Endurance MicroSD cards in order to work properly... not sure why they had to tell me that because that's what I ordered; that's what I've been using; that's what failed; and that is what I am trying to get warranty replacement done. Again, SanDisk doesn't make any of this easy! Why is this so important for me to write a review about... If I had not checked the Dash Cam, I wouldn't have known that the SanDisk MicroSD card had failed. In other words, it is unreliable and you won't know if it will be working if and when an accident occurs. Just something to think about before ordering this item!
June 2019 · Electronics · verified purchase
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