Bests & Worsts Reviews from Amazon

I returned this product because it is advertised for use with a toddler bed as part of a convertible crib. This is what we have for our 2 year old. Upon receiving the Dream on Me Security rail there is a WARNING on the front of the box saying NEVER USE ON TODDLER BED. This confused me because of the picture used for advertising (same picture on the outside of box). I opened the product to check the installation directions and found the following: Installation pictures show the rail being installed on a toddler size mattress and being installed on a crib mattress frame (the metal frame used to support crib mattresses). I also found the following WARNING: NEVER use on toddler bed. Use ONLY on adult bed with mattress and mattress support as definded by manufacturer. After finding this warning, not to use with toddler bed but with pictures showing use and installation with toddler bed, I called the company. I called during business hours on a Thursday. There was a generic message asking me to choose a mailbox either by extension or by name. After trying the receptionist whose mailbox was full I proceded to try at random other mailbox options because the directory listed emplyees by first name only, not by department. I tried six different people before finding a mailbox that wasn't full. I left a message explaining why I called and to please direct me to the correct support personel. Over a week later I received a return message at 8:15am on Easter Sunday asking me to call back and talk to either of these two people and they might be able to help me. I would not recommend this product. And I suggest DREAM ON ME change the pictures they advertise with. The warnings clearly state that use of this product with incorrect installation can lead to entrapment and death. Yikes! Thank goodness I read the warning labels.