Bests & Worsts Reviews from Amazon

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ranked #246,969 most helpful out of 571,544,897 reviews
★☆☆☆☆
Nearly 100% failure rate on Razer mice
Of course I expect everything to fail eventually. But for nearly 100$ USD this thing should last more than a month. The worst part is Razer support does not honor the "warranty" which is totally worthless. Go ahead and google for the problems that plague this, and every Razer product. In my case the left click stopped working correctly. It is obviously a connector issue. And is, in fact, a known and common issue with Razer mice. Razer will still not agree to repair or replace it. Which seems to be a running theme with them since there are dozens of YouTube videos showing how to open up and repair the mouse yourself. Here follows a description of exactly what happens. While using this mouse the left click doesn't work properly. Sometimes this results in unintended doubles clicks. Sometimes it means no click at all. and perhaps the most annoying is when I click and it seems to work only to "let go" a moment latter during a "drag" Of course this makes gaming a complete mess. In shooters it means you cannot reliable shoot. In MMORPGs it means you cannot reliably target, or move, or even turn around sometimes. Finally, the worst part of it is the attitude I got from Benjim @ Customer service. I really wish I had saved the emails from him. He was condescending and generally terrible. He doesn't seem to understand the problem at all. And keeps referring to my brand new mouse I bought on Amazon as some used mouse. Considering the mouse was released in November 2017 and I bought mine in April 2018 it seems unlikely that ANY "used" versions would be available at all. So this is a two fold issue. First, do not buy any Razer at all. It will be hot garbage and break and cause you problems. But also do not skimp and try to save a few bucks with the "wharehouse deals" from Amazon. They will never be covered, not by Amazon, not by whatever company makes and sells the product. Believe me, the few dollars you might save is not worth it.
October 2018 · Video Games · verified purchase
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