Bests & Worsts Reviews from Amazon

So disappointed. After years of hearing great things about the quality and service of Dyson I finally broke down and bought a super expensive vacuum. Upon receiving the vacuum, it’s simply didn’t work on the max mode it pulsated on each of my carpets. I’ve been working with customer service for months now as I register this device with the warranty. After troubleshooting with multiple different people, they finally sent my vacuum to a support center to be Fixed. I was thrilled to have it back a week later and try it again. Upon using it the first time the exact same issue occurred. I was then told by customer service to clean my filter (Which is crazy but I complied). Still- same issue. Calling customer service once again was told that they would send it back out for repairs. If the repairs did not work this time they would switch out my Dyson for an older used model. Essentially I’d be out the money I spent on a new product and receive a worn cheaper version of the same vacuum. I’m A palled that that’s what they consider customer service for a vacuum I bought six months ago. Will never be buying a Dyson again.