742
people found this helpful, as of 2023
ranked #18,106 most helpful
out of 571,544,897 reviews
★☆☆☆☆
All Documents Covered in BROWN MOLD!!!
I wouldn't even give this item ONE star. After putting my important documents in the safe, (birth certificate, passport, pictures of deceased relatives WHICH CANNOT BE REPLACED), I opened it a couple of months later to find ALL of my documents WET AND COVERED IN BROWN MOLD. My closet is completely dry, so I was dumbfounded and called the manufacturer. They told me that this is a KNOWN PROBLEM, and offered to mail me some dessicant packets to keep the moisture out. They said that condensation WILL DEVELOP in the item and recommended that I open it up once a month, "to make sure that it is working properly". To say that I am irate is a major understatement--I have lost valuable items to me that cannot be replaced. I have filed a complaint with Underwriter's Laboratory and am filing a complaint with the BBB. I would NOT RECOMMEND this product to anyone..even if the product could survive a fire, and who knows if it can, your items would be ruined from condensation and mold. This poduct sucks and I will tell everyone that I can how bad it is.
August 2009 · Tools and Home Improvement