106
people found this helpful, as of 2023
ranked #247,655 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Prone to failure, garbage customer service
Update: Apple wanted me to pay $80 to repair a know issue. Safe to say, I’m not buying a pair of beats again.
I was enjoying these at first. I really loved these things,I wore them everyday and all the time. They're compact and sound great. However after only having the pair for about 8 months, they died out of nowhere.They don't charge anymore I guess. I get a weird series of red and white lights. I tried using the online diagnostic tool but my computer(a MacBook pro) wouldn't recognize that the headphones were plugged in. I'm stuck because I bought these on amazon and it's past the return period. I was looking online and many people were saying their pairs were also failing.
March 2018 · Electronics · verified purchase