Bests & Worsts Reviews from Amazon

I really don't like this keypad. There are a number of general issues with it. 1) It's pretty flimsy device in general; 2) Buttons are soft, and difficult to know if theyve been pressed since there is no feedback (like a click) 3) If you enter the wrong code, the device becomes somewhat unresponsive to additional attempts. It can be frustrating; Often i end up having to unlock my door via my phone app. 4) Battery drain is pretty substantial; Be prepared to change the battery 8x a year. 5) Flaky firmware update process. Standing right next to the keypad, the app cannot locate device; Pressing the 'wake up' button doesn't alleviate this failure either. Perhaps it would less buggy but alas, the update process consistently fails. Originally, bought this so that the younger kids could get into the house easier. The troubles that they have (as well as the adults) make this something to avoid. August, if you're reading this, i'd love to work with you on finding a solution here. Thanks