Bests & Worsts Reviews from Amazon

This is more a warning based on the total failure of Western Digital in this product then it is a review. I purchased a WD Sharespace as a nice home server. It worked well streaming video out over my home net using NFS. Then it failed. Now, I've been using computers for years. So computer failure after one month is not a huge issue. Happens to the best products. Call up and receive an RMA'd system. Things are going well. Now you have to know two things. One, my system was dead wouldn't get on the network. Two, it is a totally headless system so when it won't even take an IP address from your DHCP it is a brick. So I take my new system, plug it in, configure it. Works great, things are still going well. Put my old drives into the new system so I can save all my data. Now the new system acts just like the old system, curious. Put new drives in old system...system works......seems WD DIDN'T make the firmware and system embedded. It's on the drives! The drives die.....no system.......now I'm worried. Call WD support (ah talking to ESL script readers, THE BEST!) They inform me that nothing is supported and for a lovely fee they will be happy to send me to a data recovery company. So now the parts you need to know. WD doesn't sell parts for this. They do not have anyway to get the data off in case of drive failure. If anything happens you are dead in the water and not even getting a totally new WD will get your data back. I had assumed that this was and imbedded system with 4 raid 5 drives. Failure of a drive just means that I can recover using the embedded OS. This is not the case, Failure of 1 drive means that you can rebuild the RAID using the OS on the drives themselves but if anything happens beyond that your toast. If I was an owner (which I am) I'd sell the sharespace double quick and just get a raid card and some drives. A little more messy but when your system fails then you have parts and options. Something you don't have with WD.