Bests & Worsts Reviews from Amazon

This shredder is designed to fail. I only used it about 5 times and it jammed on the 5th time. Any other machine I have used you can reverse and it will clear the jam. This one did not. When I had a mechanical engineer friend take it apart to fix it for me he noted that it has a serious design flaw. The crosscut teeth rotate by an extremely sharp metal gear that turns a plastic gear. Once it jams the metal gear will continue to spin and shred the plastic piece it is supposed to turn. If this machine ever jams it automatically destroys itself. Unfortunately it broke after the 30 day return policy. I am very disappointed that Amazon has put their name on this cheap product. Up until this point I have trusted Amazon to have and support quality merchandise. Do not buy it!