Bests & Worsts Reviews from Amazon

Two years ago I decided to try a Vizio for our bedroom - a 47" Smart TV, and to my surprise, it turned out to be the best TV that we've ever owned. Two months ago, we needed another TV, and bought this one. It made it about 3 weeks before there was a 6" wide vertical line down the screen. One week later, half of the screen went away. I contacted Vizio, and they gave me the "standard list" of things to try - unplug it and plug it back in (really??), etc. I was told that all returns / exchanges had to be done THROUGH VIZIO, not the place of purchase. That's when this began to get aggravating. They first requested the receipt. OK, I took a picture of the receipt and emailed it to them (per their request). A couple of days went by for them to "review" my receipt (really?). No response. I called to follow up (nightmare by the way). "OH, ok, we need you to send pictures of the TV". One showing the VIZIO light "lit up", which it would not do. I sent additional pictures of the 1/2 screen picture. A couple of days go by, no response. I called to follow up. "Oh, I see your pictures here. Let me put you on hold for a minute (17 minutes)". They guy came back and told me that it looked like I had a problem (NO S***???). He asked to put me on hold again, as he had to get a SECOND OPINION on my pictures - ??????????? WTH? After 10 minutes, I was told that I would receive a new TV. They set me up with a shipping company that would come to my house, deliver the new one, and pick up the bad one. They set it up for August 28th between 8:00-12:00 (morning). I stayed home from work, and at about 10:30, decided to give the shipping outfit (Manna) a call. "oh, sir, that's been re-scheduled for September 4th". Would've been nice for someone to tell me about this?? That was yesterday. I was going to wait until this ordeal was over to write a review, but I'm too chapped to wait. NO MORE VIZIO, NO MORE MANNA FREIGHT COMPANY. If you've read this far down, I apologize if it seems like I'm rambling, but this has not been a good product, and the service has been horrible as well.