Bests & Worsts Reviews from Amazon

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ranked #97,663 most helpful out of 571,544,897 reviews
★★☆☆☆
Great value TV with a few flaws
I wasn't in the market for a new TV until the neighboring row home suffered a large fire, causing extreme smoke damage to our apartment. Thankfully our apartment is livable again, but we were forced to throw out and replace lots of items, especially electronics. My previous TV was a 42" LG LCD, which I had purchased about two years ago. I had used it in collaboration with an LG Smart BluRay player and a regular old antenna to accommodate my cable / dish free lifestyle. When it was time to replace the old smoke damaged goods, I knew what brand I wanted to go with. I did a boatload of research before making this purchase, and contemplated other brands as well. My checklist of "needs" included: -LED -45" or larger -Smart TV (Wifi included with Netflix, etc...) -Streaming compatibility from my Apple computer That's really it. Doesn't seem like too all of an order, but finding information on Smart TV's and their ability to interact with Apple Computers can be a pain; this includes LG TV's. The only reason I had hopes that this TV would work with my iMac upstairs was that my previous LG BluRay player did. I took the leap and purchased this TV in the 47" version,and so far I have been extremely happy. My setup is insanely simple. The TV is hooked to power, and I have a very small antenna hooked into the TV and hidden. With this setup, I am able to view almost everything I need. I connect over wifi to my iMac upstairs and stream downloaded content, stream Netflix, and watch broadcast channels. I also have an HDMI to MiniDisplayport cable just in case I need to hook my laptop up. Setting the TV up was a breeze, although it would have been easier with the Magic Remote (which, as mentioned by other reviewers, did not come with this TV). If you have an iPhone or apple device, you can download the LG TV Remote app to control the TV in a similar fashion. I find this much easier for signing into things since it has a keyboard and behaves like a mouse pointer. I was worried about not being able to stream large files over the wifi network, as this was the case with my old streaming device, but this TV handles it like a champ. LG uses Plex media server to stream content from computers and devices, and setup was very easy. It also is very good at handling large files and buffering them correctly to prevent them from stuttering. I have successfully streamed 12GB 1080p 3D BluRay quality files from the computer upstairs without an issue. The other basic apps all work as they should, but are still a little clunky. I followed come color setup techniques from a similar TV on CNET.com, and after doing so the picture looks amazing. I'm sure the casual person won't have any issue with the standard presets, but being a designer by profession I appreciate a correctly calibrated monitor. The 3D seems great so far, although I can't seem to dial it in 100%...always gives me a slight headache. The TV itself is decent to look at, easy to put together, and fits the aesthetics of my modern style. The few complaints that I have are to be taken as very, very minor. The first thing that I noticed is that this TV is much more reflective than my previous one. It's not so bad that lights reflect in it easily, but you get the glaring, rainbow colored X's that cover most of the screen. I definitely have to be more concerned with the lights when watching this TV. Also, the sound quality of the built in speakers is good, but not great. My LG TV from a few years ago had richer, deeper sound than this TV; it's definitely more tinny. The Smart TV features are somewhat convoluted and somewhat difficult to customize. My girlfriend opened the menu and said, "what is all this stuff...were never going to use it", and for the most part she is right. It would be nice to customize all of your menus to feature ONLY what you use. You can rearrange some things to be easily accessible, but there are some items you can't remove. I definitely recommend this TV, as it is an excellent value for the price. The Smart TV apps work as needed, and help to eliminate the need for cable or satellite. Be aware of the reflectivity of the screen, and the fact that this does NOT come with a Magic Remote. The TV works great for streaming from computers and devices with Plex media server. The picture quality is fantastic, and with some color calibration is excellent. EDIT (06.17.13): After flipping channels and landing on a hockey game, something caught my attention. When the camera pans over large bodies of solid color, like the white ice rink during hockey, there appears to be a blotchy appearance to the screen. Upon researching this, I discovered that it has a name; DSE (Dirty Screen Effect). Before jumping on Amazon and requesting an exchange or refund, I really looked into this issue and discovered that it is incredibly common. I found a forum where one person exchanged their LA6200 model TV twice and they both had the issue in varying levels. It appears as though there is a coating on the screen, perhaps AR (anti-reflective), that gives the appearance of dirty smudges. It's not always immediately apparent to people at first, but I can usually get them to pick up on it after describing it. It drives me nuts. Unfortunately it sounds like most newer TVs have this issue, and it is just something I am going to have to live with. I just wanted to give a heads up to buyers and potential buyers about this issue. Edit (07.08.13): The DSE (Dirty Screen Effect) is starting to bother me so much that I am contemplating beginning the process of having the TV replaced or repaired. For an idea of what I am talking about, please refer to the two images that I uploaded for this product. Anytime there is a light solid block of color all I can see is the patchy, blotchy dark areas. It's such a shame because I love everything about this TV besides this. I'm super hesitant to deal with LG as the last time I called them they would not repair a TV because I could not find my receipt anywhere (despite the SN indicating that it was still under warranty). I'm interested to see if anyone else has had any issues with this? Edit (08.24.13): I just wanted to add that I received a firmware update today that added Amazon Prime. It looks to have added some other features, but I had seen multiple people ask about Prime. Edit (09.17.13): I finally called LG about the DSE (dirty screen effect) I was experiencing and they sent out a contractor to come look at the problem. Upon viewing the issue, they ordered a replacement display. After the nightmare that was scheduling appointments and being blown off by the repairmen multiple times, the new display was installed. To my surprise, as well as the repairmen, they problem was STILL there. It literally looked exactly the same as the first display. Now they are going to order another internal part to repair. I'm not sure how many times they are going to replace parts until they just replace the TV itself, but my guess is many, many times. You have to really admire a company that isn't willing to exchange a clearly defective product that is less than a few months old and cost almost $900. I do believe I am done with LG. I Made a video to hopefully show what to look for with the DSE effect. It is kind of hard to see through a video, but it should help show what I see. The lighter color bars pan across the screen, and the blotchy dark areas remain still over top of the image. It is very easy to see during football, hockey, or interior home shots with a panning camera. [...] Edit (10.15.13): After the third visit from an LG contracted repairman, the TV is still suffering from the DSE as mentioned above. This repairman contacted LG upon replacing the power supply which had zero effect on the issue. LG contacted me by phone and they setup a replacement of the TV. I didn't think I would ever stick with this for so long, but being persistent pays off. I don't have my hopes too high, as I assume the new TV will suffer the same issue to some extent (god, I hope it does not). The replacement TV should arrive shortly, and I am to put the old TV in the box and return it with the included return slip. I will update with new findings after the new TV arrives. Crossing my fingers. Edit (10.24.13): The replacement TV is currently at some freight shipping place 30 minutes away, and since they could only schedule a time for delivery between 1-5pm I will be driving to pick it up tomorrow. I am excited to check it out and report back on my findings with this replacement. I also wanted to share updated picture calibration settings and review links for this specific TV. Review: [...] Calibration Settings: [...] Edit (11.21.13): Sorry for the delay in updating this review; I wrote one a while back and just found out that it never posted correctly. I received the replacement TV and it exhibits the same exact DSE issues as the original. I can now say, having seen three different displays, that this LG model will ALWAYS have DSE issues. While the DSE varied slightly among the displays, they all were beyond acceptable. I cannot endorse this TV, and I have shifted my review to two stars. Between this issue, the poor customer service I have received with my last two LG TV's, and the newly discovered privacy concerns, I am certain I will avoid this brand from here on. Edit (12.01.13): Just when I thought my saga with this TV and LG had come to an anticlimactic ending, the replacement TV I received has now begun restarting itself automatically at random times. The other night while watching regular antenna TV the unit made a loud popping sound and turned off. When it turned itself back on, the same thing...loud pop followed by a restart. It did this about four times before I pulled the plug. Since that day, the TV will do this whenever it pleases...which is super awesome. I'll keep everyone updated with how this round of repairs goes.
May 2013 · Electronics · verified purchase
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