Bests & Worsts Reviews from Amazon

OMG this unit is SO LOUD!!! It is as loud as a small vacuum cleaner or an electric can opener. If you just turn on the Water Fall, it is somewhat pleasant (as long as you've already gone to the bathroom or it will make you want to go!). So, unless you are wearing headphones or you turn up the TV or volume of your conversation, you will be annoyed at the sound. NO this unit does not "heat" the water, it does NOT maintain original temperature and it does not prevent the water from getting cold... the "heat" is non-existent. I placed hot water in the tub and after just 5 minutes, the water was warm and a few minutes later it was no longer comfortable. The sides are way too narrow; sitting in a comfortable position, the outside of my ankles pressed too hard against the side of the spa making it quite painful after a while. I tried putting two small hand towels between by ankle and the tub, but while it was softer, it added more pressure and pain! I then tried tucking pillows on either side of the buttocks and thighs to keep my legs closer together but REALLY!!! Why should I have to go through such lengths to reduce pain! And those massaging rollers!? If you must constantly move your feet back and forth - that is the opposite of relaxing. I removed them immediately. The bubbling effect and the water fall are soothing if you can get over the noise factor... not sure what the lights do unless you plan to stare at the unit while you are soaking and they act as a momentary distraction to the noise. This spa is only great in Theory! Describe the unit to anyone and it sounds great. Use it and it is terrible. The ONLY reason I am not returning this item is because my 10 year old granddaughter asked SANTA to get if for me because she saw me looking at one at the department store and heard me saying how much I want one. The major disappointment is that the manufacturer built up the expectations with their over stated product description and false promises and then grossly let the consumer down! Buyer beware... there is very little truth in advertisement. I could have made this review much shorter, but you know what they say... misery loves company. Bottom line: DO NOT PURCHASE THIS PRODUCT... instead, get a plain tub, large enough for your feet, fill with hot water, soak and relax until the water is no longer soothing and repeat. Just like mom used to do.