Bests & Worsts Reviews from Amazon

After reading some reviews I decided to purchase this wireless camera system. The initial set up was frustrating to say the least. The first camera would sync but I had issues with the other 2. (3 camera kit) I consider myself to be some what tech savvy but after considerable time I could not get these to work on any of my devices. The online support was not helpful. After about a month I returned the system. The worst part of this experience was the tech support. It was a complete fail on all fronts. There seems to be 3 ways to contact Arlo support. (Chat, Help ticket and by phone) I'll start first with the chat. I don't know if they were all on lunch break but no one answered me. Second was help ticket. After some time they got back to me through email and recommended that I move closer to the base station when syncing....this system doesn't have one. I wrote back explaining that I had the essential without the base station only to get yet another email stating I should move closer to the base station when syncing. So I decided to call the tech support line. I gave up after 2 hours on hold. I still receive emails about my case and other products. I've tried to unsubscribe to them but when I do it tells me my email is not on file......I'm serious. So, even if you have purchased or are considering purchasing this product I would think twice. I ended up buying an Eufy based on another customers recommendation who had issues with the Arlo system as well. So far it's worked out very well and system was priced less.