Bests & Worsts Reviews from Amazon

according to people

157
people found this helpful, as of 2023
ranked #206,434 most helpful out of 571,544,897 reviews
★☆☆☆☆
Unlawful business practices
PLS READ before you subscribe!!! I subscribed to Bokksu for roughly 4 months. In the beginning I was excited with their concept. Upon receiving the boxes, however, I was disappointed with the size of the items and even though there were a variety of things, I knew it fell short in value compared to what they were actually charging for tiny samples of treats. I cancelled my subscription last month and received an email confirming my cancellation. Fast forward to now, I received an email at 3am stating my subscription has been reinstated and renewed without my authorization. I have read previously of this happening to many others and thought this was a glitch or something they would’ve fixed by now. But I realize now upon perusing their website that the option to manually cancel the subscription (the actual link and button) has been removed and now they’ve created another hoop for you to jump through just to cancel something you never reinstated. It is unlawful to charge you for a purchase you never made, not to mention a recurring one and I will be reporting them to the better business bureau.
November 2020 · Subscription Boxes · verified purchase
the product in question
Bokksu - Authentic Japanese Snack & Candy Subscription: Classic Box
4.5★ · 1,145 ratings, as of 2023
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