Bests & Worsts Reviews from Amazon

according to people

187
people found this helpful, as of 2023
ranked #179,068 most helpful out of 571,544,897 reviews
★☆☆☆☆
This phone doesn't work properly you will face a major problem a very phony company
To the intention of all persons whom may be interesting or want to purchase this phone from this seller I 'm advancing not to do it.I just bought this phone in August 2018 and since I have it I,m experiencing a delay to my text messaging specially when my phone is turn off a night when I go to sleep and the next morning when I turn on my phone I won't receive my text message until 6 to 7 hours later one after I turn on my phone which ever happened with all my previous Samsung .First of I taught it could be from my carrier ,and I brought the issues to they intension they check everything in they hand which was all fine ,and they told me that it is phone it self ,after that I call the Samsung customer service for the same problem they also told usually they phone does not do such think like that but anyway they reset my phone to the manufacture setting to solve the issues yet nothing change still havin the same issues .Then I Remarque a little dark spot on screen of my phone first I taught it is a dirty and I clean it but it did not goes away and some suddenly it is getting bigger little by little that is when I call the Amazon customer service to tell them about the problems I'm having with this product since I bought it because I did buy an extended insurance when I purchased the phone. The customer service agent whom helped me told me that my phone should have one year of manufacture warranty that the extended warranty I bought is after the one year manufacture warranty expires. He ask me if I have the original box of the phone and tell him the warranty which my phone did not come with one ,then he told me to register my phone to Samsung .com that after we will be able to find the warranty and he stay on line with me all that time I did the registration thought Sansung but unfortunally Samsung Company reject my serial number which was weird to both of us ,then he gave me the address of a repair facility call you Break we Fix when I brought my phone there show them my problem they also ask me for serial number and I gave to them and again they could not find my serial number and the guy asked me to took my phone out of case as soon I took of of the case he looked the barcode on the back of my phone he told me that this phone is not belong to Samsung of USA there fore they can't help me with the LCD damage I have on my phone .After I left there I contact Samsung customer service directly for validation of my serial number and contact me the next day to tell me that my phone it not belong to the Samsung of USA therefore they can't validate my serial number.After trying all the possibility I can now a contacted the Breed Company to notified them of the issues I'm having with my phone and they respond is that my phone is guaranteed for one month only which is expired so they can't doing anything I respond them back that my phone should have one year manufacture warranty again they respond to me was to take my phone to a repair facilities or contact my carrier for they insurance whic we all know that all those phone carrier doesn't insure any outsider phone they only give an insurance for they phone but not from somewhere else Again I contacted Amazon customer service to let them what is goin on between me and this particular Seller Amazon gave me the contact number of the Seller and I called them in person and they told me that my phone had 90 day warranty which is expired so they can't do nothing and I told them now it is 90 day but in the email they sent to me is 30 days what is the really one ?they just hang up the phone on me. I' m still fighting with them but in the meanwhile I just want warring any one whomis leaving in USA and is interesting of or planing to buy a phone from this phony Company please don't do it save your money and go buy a quality phone from the true Samsung carrier.I' m very very disappointed and regret why I bought this phone from the Bree Phony company ever.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
February 2019 · Cell Phones and Accessories · verified purchase
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