Bests & Worsts Reviews from Amazon

We have owned 2 of the previous Black & Decker Spacemaker toaster ovens and were always pleased with their performance. After many years of good service, ours broke. We replaced it with this model today. We are very disappointed. The toaster has settings 1-7. It defaults to 4. At 4 our toast was black and smoke was pouring out of the oven. At 3 it was barely even cooked. The handle for the door gets incredibly hot, as it is too close to the door and made of stainless steel. The older models had a plastic handle that stood out an inch or so from the door, to keep it from getting hot. Also, it doesn't come with a tray. For the high price of this oven, we were very disappointed. I wish I could find one of their older models.