Bests & Worsts Reviews from Amazon

according to people

319
people found this helpful, as of 2023
ranked #77,172 most helpful out of 571,544,897 reviews
★☆☆☆☆
Amazon.com will not honor the warranty on this product
I purchased this battery in March of 2008 and the battery is now dead as of January 2009. I contacted Optima to attempt to arrange a warranty exchange, and they passed the buck by directing me to contact Amazon, to which I was told that they would not honor a warranty exchange, or refund on account of the shipping restriction they have on this item. I am now stuck with a $150 paperweight on my workbench, and have since replaced my battery with an OEM style replacement battery from my local auto store that will actually honor my warranty should I need to use it. Optima batteries are excellent products that nary have any problems, but I will *NEVER* purchase another Optima product based on the lack of customer support that I received.
January 2009 · Automotive
the product in question
Optima Batteries OPT8020-164 35 RedTop Starting Battery
4.4★ · 2,121 ratings, as of 2023
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