Bests & Worsts Reviews from Amazon

Extremely disappointed. It smashes the first layer of every print into the bed and there's no way to change this. The recommendation from Ultimaker was to use a raft. This is not acceptable to me (or what we are printing) and contrary to my experience and expectations. My company purchased this unit to produce small batches of components. We were expecting a more professional experience with multiple extruders. We ended up with lower quality prints than a $600 Qidi--even beyond the first layer the quality is not good. We have tried different slicers, settings, and we use high quality filament that is kept in a dryer. If you've ever used a Type-A Machine, we expected something at that level or better with dual extruders --Not even close. I've used/owned many 3d printers for several years now and am no stranger to adjusting hardware and firmware even out of the box. The most important thing is being able to make adjustments when necessary. This machine makes that impossible. I wouldn't recommend it at at any price since it just doesn't have the features one expects of any 3d printer. It is incredibly slow to start (add 5 minutes after warm up) - doing a lengthy bed calibration routine every time. Then it promptly smashes the first layer of your print into the print bed (but very evenly smashed). If you decide to take a chance, I recommend to buy through Amazon so you can return it without drama. Ultimaker/Matter Hackers keep insisting it works as designed and won't return it. There's definitely a gap in this area of the market, but the S5 doesn't fill it.