Bests & Worsts Reviews from Amazon

On Tue, Jan 12, 2021 at 10:56 PM: I signed up online for an Amazon Prime Rewards Visa Signature card about 2 weeks ago. I was accepted and received an email congratulating me on my new card (number ending in XXXX).  I seem to have received my gift card credit of 100 for signing up.  I make a couple of small purchases using the card. So far so good.  Then ... nothing. I want to see my balance and how to make a payment.  Pressing "make a payment" for my card on the Amazon website sends me to a Chase website.  To do either of these things I need to sign up for online access with Chase. To sign up I need my full credit card number.   I spend an hour checking out the Amazon and Chase website and the various emails I've gotten.  The number's not in any of the emails.  The website seems to say that I may need the physical credit card to get the number.   I don't have a physical credit card.  When will it be here? Two weeks.....after two weeks plus, I still don't have a credit card.  I don't know my balance.  I can't make a payment.  I'm probably accumulating finance charges on what I've purchased. I spend another hour going through all of the info and reading a few reviews.  I realize that a lot of folks have had bad experiences with this card.  I call the Chase customer service line.  "Please input your account number so that the next person can assist you better."  I don't have a number. I press zero and wait a minute.  "Please input your account number so that the next person can assist you better." "Pay card balance" or "View account summary" links take me to Chase, which is a dead end. Update Feb 20. I still don't have a physical card, or any additional email regarding the card, or any physical email from chase or amazon regarding the card. I still DON'T EVEN KNOW MY OWN CARD NUMBER. Further, I've just had a charge on the amazon card refused, which I can only assume is because I haven't made a payment yet, which of course I don't have the information available to do.  Again, I not only don't have a card, but I have no way of even finding out the full account number on this card. I have no way I can see to get in touch with another human about this card, and no trust that this system will be workable. Conclusion..... CANCEL THIS CARD AND EVERYTHING HAVING TO DO WITH IT IMMEDIATELY.