Bests & Worsts Reviews from Amazon

according to people

105
people found this helpful, as of 2023
ranked #248,721 most helpful out of 571,544,897 reviews
★☆☆☆☆
Undrinkable since recipe change.
I have been drinking this tea all day, every day for 10+ years. Fast forward to the last 5 boxes I’ve purchased that had to be tossed. Good Earth changed the recipe, and it is nothing short of disgusting. Yes, DISGUSTING. I’m not exaggerating in how awful the new recipe or blend is. Please save yourselves the trouble and learn from my mistakes...DO NOT BUY this product until they clear up this issue. The new recipe for this tea was/is undrinkable with a horrific chemical smell and taste, and you will realize this the moment it touches your tongue. It caused myself and other reviewers stomach problems. I’m still hoping this was just a fluke and a bad batch from their distributor, but reading other reviewers reaffirmed what I feared...this new tea is their new recipe, and it’s just terrible. Being hopeful, I thought it was a bad batch, so I even tried buying them from different grocery stores, and had the same problem. The product just stinks now. The Good Earth Sweet and Spicy new recipe is absolutely, unequivocally undrinkable & will very likely make you have stomach problems as it did with myself and other reviewers. Pay attention to the tag attached to the string. If it is not plain paper, and is instead the new shimmery, synthetic, sticky, gooey tag, toss immediately &/or contact Amazon for a refund. I’m hoping enough loyal customers will speak out and help Good Earth to realize that bean counters will run any business to the ground. This product will be discontinued if this new recipe remains because it is absolute garbage now that they’ve tried to save a few nickels and dimes to cut costs and change ingredients. Furthermore, no new customers will be repeat buyers with how horrific this product tastes now. Loyal customers are willing to pay more to maintain quality ingredients and maintain the consistency of the product. Good Earth needs to realize they will absolutely lose their customer base and their business over these changes. Save your money. Do not buy this product. It has gone downhill and Good Earth needs to bring back the original recipe and remember the basics. Business 101: Quality and ingredients matter. Yes, I said it. Consumers know when you’re cutting corners to save money. Your loyal customers know you’ve adulterated the original recipe with lower quality, undrinkable, unnatural, chemical tasting ingredients that I wouldn’t feel safe recommending that anyone drink after the stomach issues I have had and other reviewers have had while trying to keep an open mind by attempting to drink this new recipe. Save yourself the trouble and throw it away. If anyone at Good Earth is reading this, please please PLEASE bring back the original recipe and ingredients. Your brand and product were known for its consistent quality and unbelievable taste. Drinking your original tea was an experience that gave many of us a moment to experience gratitude and stillness in our busy lives, but it also happened to be unique, fragrant, delicious and refreshing product that was a part of our daily rituals and lives. You will have to discontinue your product at some point if you continue down this path because it is terrible now. Quality, consistency and ingredients matter. Your loyal customers matter. You are better than this, Good Earth.
January 2019 · Grocery and Gourmet Food · verified purchase
the product in question
Good Earth Sweet & Spicy, Caffeine Free Chamomile Herbal Tea, 18 Tea Bags (Pack of 6)
4.8★ · 12,908 ratings, as of 2023
worser bester