Bests & Worsts Reviews from Amazon

I was excited to receive this item, but after just a few uses - and after the short window to return - a critical piece broke. I would've been able to deal with how slow it empties and how you can only use it to fill up things below/downhill from the gas tank, but the broken piece and no way to reach out to the company leave me with regret. I hope someone from the company helps me because of this review...