Bests & Worsts Reviews from Amazon

I could write a novel on my issues with Samsung and their qualiy control, but I'll keep this to the point. I had the 1500 (also a 1400 but it broke the first week) since May 28th. Worked pretty well until the firmware update. After the update, I lost TrueHD audio (internal decoding or bitstreaming) and Standard DVD playback become impossible. I couldn't play a single regular DVD no matter what I tried. BD discs that have TrueHD tracks started flaking out with audio drops and pauses also. Sometimes up to 30-40 per movie at 8-10 seconds a piece. Contacted Samsung to report problems and they claim they never heard of it (nevermind that after I did the update and had problems I saw numerous posts on the web about the problems). They offered to do a warranty repair if I gave them my CC# for a $50 "deposit" AND I pay shipping. Forget it, returned the player to retailer and have sworn off samsung altogether. They have burned me twice now with BD products and there will not a change for a third time with any of their products. For those who are not informed, check out the web for problems with the samsung BD players (1000, 1200, 1400, 1500). Check out how samsung wants to handle the problems with their PAYING customers. Utterly disheartening.