Bests & Worsts Reviews from Amazon

according to people

254
people found this helpful, as of 2023
ranked #111,338 most helpful out of 571,544,897 reviews
★☆☆☆☆
Need new tv
Please be advised that I contacted Amazon twice with this problem. Also I contacted Sony 4 times nothing being resolve. I bought this tv less than 2 month ago. I start having problems after 1 month. The remote control does not turns the tv on or off, the volume and the channels also do not work. I called my cable company and after trying setting and resetting I was told that the problem is not with the remote control but inside the television. I contacted Sony again, but they insisted to send me a new remote control. Today I received the new remote control but the problem remains the same. Sony technical support informed me today that I need to wait 3 more business days until they get back to me. I've been patently waiting for the past 3 weeks and Nothing been resolved. I bought this TV through Amazon and I want you to send me a new TV. I don't want the repairman from Sony to come and fix the tv that is less that 2 month old. Apparently this tv is defective.
November 2018 · Electronics · verified purchase
the product in question
Sony X830F 60 Inch TV: 60 in Bravia 4K Ultra HD Smart LED Television with HDR
4.4★ · 234 ratings, as of 2023
worser bester