Bests & Worsts Reviews from Amazon

I bought this Deebot because of the good reviews. I wish I could say I had the same experience as other customers, but I very much did not. The Deebot ran fine for about two weeks. At that point, it started sending out the beeping warnings. Each time I would look up what the beep meant, and correct the problem. (Deebot has about 8 different sorts of signals it can send out to tell you what the problem is) Depending on what the beeps were, within a few days I had cleaned then replaced the side brushes, thoroughly cleaned the dust bin and filters, thoroughly cleaned the main brush... the Deebot came with spares for some of those parts, so for example I completely changed the side brushes to a new set, but was still getting the beeps to clean the side brushes. Okay, so I got a bad Deebot, sometimes that happens. I called Customer Service and got sent to voicemail. I got a return phone call the next day to assist me with troubleshooting it, but I was at work (as some of us have jobs) and so nothing could be done at that point. I called them the next day and got voice mail, and called the day after and got voice mail. No one ever returned my call. After that, I sent an email explaining the problem. I got a return email saying they would send a new Deebot, and would email me a label for the box to send the old one back, and could I please provide some info to them (like the serial number). I sent them the information they requested. Since then I have emailed them FOUR TIMES asking for an update and have yet to receive a response. I am still within the Amazon return window and this seems to be the only way I'm going to get any resolution to the problem. I would have liked to have a working Deebot but I am unable to get any sort of Customer Service at all.