Bests & Worsts Reviews from Amazon

I bought this over a month ago and it was quick to overheat and make incredibly loud squeaking noises as it mixed, I didn't want to replace it because it was a hassle I didn't want to deal with but then I decided to go ahead and replace, turns out my defective original machine got replaced by another defective machine. What are the odds of that happening. The head that spins, cracked, on the very first use, as soon as I unboxed it, and I had no idea until I saw little tiny specks of metal in my dough, it deposited metal shavings in the dough and I had to throw it out. The one machine I'm excited to add to my kitchen, the brand that has a solid reputation, turns out to be defective, twice! It blows, I don't want to try a third time, I don't even want the mixer anymore.