Bests & Worsts Reviews from Amazon

I bought this bolster and as soon as I purchased it I washed the cover on delicate, in cold water and hung it to dry. Once it dried, I was not able to fit the cover back over the bolster. The customer service rep told me I should have dry cleaned it. For a Yoga product, and a natural, washable fabric such as cotton, I find this completely ludicrous. Washing in water is nontoxic, inexpensive and natural. Dry cleaning is expensive, uses chemicals and is toxic. I have many couch and chair cushiions that I wash regularly. Being able to easily clean a product such as this is important. The company should prewash the fabric before constructing the covers so that they dont' shrink. The label says cold water wash is ok, but it's not. There isn't any reason that the cover shouldn't be washable. I would not buy this product again and wasted $60.