Bests & Worsts Reviews from Amazon

according to people

119
people found this helpful, as of 2023
ranked #233,717 most helpful out of 571,544,897 reviews
★☆☆☆☆
No assistance in getting a claim on defective products
I purchased three tablets and all stopped working after about a month. I also purchased extended warranties for each them. I initiated a claim and was told by Amazon to contact the warranty company for assistance in returning. The warranty company (SquareTrade) stated that since the Manufacturer's Warranty is in effect, I would have to use the manufacturer's warranty until it expired (then the extended warranty would take over). The problem is The Chromo Inc website has no contact information except for email which they do not respond to. I could not find a customer service phone number unless Amazon has another way to get in contact with that company. Right now, I have 3 broken tablets that can not get warranty service until a whole year has passed. If there is a way of getting around this year-long wait, please call me with the number on my customer profile
July 2014 · Unknown · verified purchase
the product in question
See the Product
worser bester