Bests & Worsts Reviews from Amazon

Bonnier Corp is the subscription service that sells F&S on Amazon. I purchased two subscriptions over Christmas time-one for myself and one as a gift to a friend. When my friend did not receive the subscription to the address I had provided, I contacted Bonnier about the issue. They told me it wouldn't be a problem and they would extend my friend's subscription for an extra month. Suddenly, I stopped receiving my subscription. When I contacted Bonnier about the issue they told me that both subscriptions were set for my address, and that they had fixed the issue. Really? So if both subscriptions were detailed to my address, how did I not a receive a single copy? One of my big problems in addition is that Bonnier's customer service never actually reads the emails that I send them...information such as the correct address will be included in the email and then instead of taking care of the problem, they reply by asking me what my address is. Bottom line, I love Field and Stream, but the subscription service that supplies it through Amazon is terrible. I made a simple order and four months later they still have not gotten it straight.