Bests & Worsts Reviews from Amazon

Just received this wash mitt in the mail. Was impressed with the softness of the mitt and seemed like good quality until I noticed that the elastic cuff was torn!! There is also a tear in the bottom of the mitt also. I have not had the mitt out of the package for more than 10 minutes ( and didn't even get to use it to wash my motorcycle). It's also not even a Chemical Guys product, although it is showing that I ordered from chemical guys. Very disappointed and one of my first Amazon FLOPS.