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ranked #234,340 most helpful out of 571,544,897 reviews
★★☆☆☆
So wish I could have liked it - poor color/wash-out.
Pretty certain the one we received was defective. Color & two sided printing issues. But before I get into that: Took a little longer to set up than expected but managed with no help. The design is incredible, so compact for a multi-function printer very impressed. Love the closed top design and you can tilt the display panel for viewing. Some parts seem very flimsy but not worried if the result was good, just needed to be a bit more careful with them. First photo print that came out was a shocker! Instead of a sharp pink it came out dull with more tan hews. Tried several other photos. Some colors better than others. Though much of the time not only where all photos dull, washed out but color completely wrong. Example, part of the photo that should have been green ended up more tan. Some shadows appeared redish, and human faces red blotchy. Spent the entire time on-line support and using the printer color adjustments. You have an option to choose from vivid or natural, print copies look exactly the same. No matter how we adjusted the color none of the prints showed the correct colors. Found the printer color adjustment difficult to use as it puts up a display photo so you can see how your adjustments are altering the photo, but it really is hard to see any changes. So I just went with it and tried various adjustments. After spending hours making adjustment color quality never improved. Adding a sample in my pic. One on top is the Brother the one on bottom is an older HP. Both set to normal. As far as the DPI they both do an amazing job, but you can see the Brother just can't get the colors even close. In addition two sided printing, several attempts failed. It never drew the paper back, only started a new page. So disappointed, really loved the design.
August 2017 · Office Products · verified purchase
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