Bests & Worsts Reviews from Amazon

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142
people found this helpful, as of 2023
ranked #214,926 most helpful out of 571,544,897 reviews
★★☆☆☆
Owned three- here's my review
I've owned three of these brewers and a few friends also own one. Here's my humble opinion after several years of use: 1. I wish the Kcups were a bit larger so I could make stronger coffee at the larger size. To get around it, I bought the cup that let's me fill with my own coffee. I grind it fine and can get a pretty strong cup- even at 15 ozs. 2. Most people that use the brewer punch the medium followed by the small fill size to make a 15oz. cup. Most seem to like the flavor, but I think it's a bit weak. See point #1. 3. MOST IMPORTANT: Every Keurig coffee maker that I own has failed. Even every one of my friends have all had their's fail. This seems very abnormal- even when we've bought ours years apart (it's not just a bad batch). I've owned these brewers since early 2000 and I just bought another replacement with the same issue. I've had 3 different models- the most recent was a B60. Now I'm trying the Platinum. The problem appears to be with some sort of sensor that fills the cup which seems to wear out quickly. The problem starts: either it only fills half way (compared to what it should do) or it just does not fill at all when pressing the flashing fill button. to Keurig's defense- they replace it with no questions AS LONG AS IT's UNDER the 1 yr WARRANTY. I buy all my coffee from Keurig and they did not give me a break. I spend approx $75 every three months. That is a bit disappointing. When I spoke with customer service on my last brewer- they told to expect 3 yrs from the maker. I find this a bit of a problem for a coffee maker that costs $150 (B60 and 70). why do I keep buying it? Because I have all this coffee that will go to waste and when it works- I like it. 4. I use the brewer at home in my home-based business and everyone that uses it- ends up buying one. But, we've ALL had problems with the brewer. If it was more reliable, I would rate it a 5, but I'm rating it a 2 because of reliability issues.
November 2008 · Home and Kitchen
the product in question
Keurig B60 Special Edition Brewing System
4.1★ · 2,416 ratings, as of 2023
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