Bests & Worsts Reviews from Amazon

UNACCEPTABLE. I could start with the shipping blunder, but that likely isn't allowed so I'll skip that and go right to this. I just finished installing this lift in my garage. Immediately, I notice one side of lift is spewing fluid. Time to call customer care. I make the call and they request that I give them the serial number. I went outside to grab it, and what do I discover? The lift is literally leaking from every single component. Apparently 2 of three leaks are slow whereas the one was a quick leak. Teflon tape on the threads were used, all bolts fittings were torqued down tightly. This is absolutely 100% unacceptable. Upon further inspection (while looking for serial) I spotted "Made in China". So disappointed. It's on Dannmar to make this right now. Will update with what happens as I went from a slight problem to a major one with the addition of time. The only weight the lift has right now is the weight of the arms 2' off the floor. Check out the pics. Not happy! Customer service is now attempting to help me via troubleshooting. I had to call them. The arrogance on the phone is blatant. Putting me on hold numerous times even cutting me off when I said I'm at the lift now....music. Another 10 minutes goes by. Total game playing. This continues as the tech, not realizing I own my own shop and am extremely mechanically inclined starts playing more games. The check valve and pressure release valve are 21mm and 22mm for a socket removal - I ask the tech what size socket is it...."umm, what? There's no socket needed, just use a crescent wrench". :/ I am getting more frustrated by the minute with this condescending behavior. I admit, I lost my cool to this and used some expletives because when you step back - I'm troubleshooting a product with my time, with rude behavior, that cost over 2k, and being treated like - do you want help or not. We go through some procedures, like adding teflon tape where the manual said not to, etc. We make some progress on getting the leak at the motor to stop with the tape. I explain some of the other issues I'm still having - like the lift not going up evenly and shuddering as well as coming back down - to me, the shuddering is obviously because of the transmission fluid cycling right back into the reservoir in reverse (where it should be holding). More condescending comments come my way as I state it's shuddering ...."oh, did you put white lithium grease in the posts?" No, I put it on the lift arms. "Yeah, well is says that in the manual to do that". Really? Ok, I'll play along because they know as well as I do this is not because there wasn't white lithium grease, it's because the d#@# lift is defective. That's the tone that is played constantly. I explained I want my money back. Answer is, well you will pay the shipping costs and a restock fee then. This is what you folks are getting. They are now going to reluctantly throw parts at me and waste my time figuring out what is wrong with their product (which is stated as designed in US, manufactured in China). Part of this call was an effort to fix leaks at the posts and at the motor. While we did nothing to the fittings at the quick disconnect, somehow Miguel thinks we've solved the issues. I told him it takes time to see the leak. His demeanor is, well it's not leaking now - must be fixed. Just let me know if it's leaking later. Again, I'm emphasizing this quality of service. That was yesterday, today, of course! New leaked transmission fluid. I sent an email with pics. I'm forced to waste time and play games.