Bests & Worsts Reviews from Amazon

The Amazon description and pictures all indicated that the 20 psi regulator with the brass needle valve and 48" hose are included. Even the outer box I received from Bayou Classic confirms all of these same specs. But when I opened the box I found a M5HPR regulator & hose set that is 10 psi with a 36" hose and a plastic control knob on the regulator. (We received this burner on July 28, 2011) Not very happy as this is what comes on lesser models and is not the same 20 psi regulator and needle valve that has made this burner set so powerful and easy to control. I have a feeling that this is another one of those product improvements...that is an improvement for the bottom line of the manufacturer. Please see my pic with the regulator package next to the label from the outer box it came in. From Bayou Classic about their high pressure regulator: The Stainless Steel 20 PSI Propane Regulator Kit includes a 48 inch high pressure hose, which is the standard length of a propane hose and has been found to be the safest length. The regulator on this hose kit has 20 PSI. The BTUs for this regulator kit is 185,000 BTUs and is still considered high pressure. (Compared to 55,000 10 PSI regulators). This kit also includes a brass control valve also known as a needle valve. UPDATE: July 29-Called Bayou Classic and their customer service rep said that this was the second call he had received about the contents of the SP10 box not matching the description on the box. He said they would ship me out a replacement regulator Aug 1st at no charge to me. I began to confirm the specifications with him and he said it will be a 20 psi regulator but he has not heard of a 48" hose before, only the 36". Will update when the replacement regulator comes. UPDATE: Aug 4-Received replacement hose and regulator set from Bayou Classic. On this replacement set the regulator is 20 PSI, the hose 48" inch and it has the needle control valve-exactly what is specified to come with this burner. Now that I have everything I went to assemble the burner to find out the shutter spring is not in the box and the welded-in bracket to support the cast iron burner is off center nearly an inch.