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Child is put in harm's way.
These figures demonstrate the company’s failed design. In the stroller, the child’s center of gravity is towards the middle of the wheel base until the child leans forward in the seat. At this point, the child’s center of gravity is placed almost above the front wheels and a horizontal push force can cause the entire stroller to dangerously tip forward. This occurred to me when testing the stroller on slightly uneven pavement.
Other travel strollers have a wider wheel base and position the child towards the back wheels so their weight does not cause as much of a tipping hazard.
This flaw can be easily prevented by a member that stops the seat back from being pulled so far forward by the passenger. Why didn’t ZOE install one of these? Were they cutting costs or was the issue not identified during design and testing? Either way, their business is putting children in harmful situations.
Upon discovering this flaw, I asked for a refund am being charged a $100 restocking fee. The company’s return policy is much worse than the standard market. ZOE seems to be trying to make a fast buck by putting kids in danger. A family company, sure.
September 2019 · Unknown · verified purchase