266
people found this helpful, as of 2023
ranked #103,903 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Defective all the time!!!
I had already purchased the same exact system in dec 2017. 2 phantom gold, one dialog, one remote, and 2 smart stands. After going back and forth with the company trouble shooting nothing would ever work not even with a new replacement. After making videos and threatening to sue Ruben Garcia decided to wire me around 6,000 dollars after i returned the products. minus one speaker i couldnt find the receipt for. Now august 2018 i decided to give them more shot thinking they had probably worked out the bugs and hearing them at the apples store. Well i decided to open one speaker and play it via bluetooth to show my friends. ANd it worked great for 2 days. I started setting up the stands and dialog. The app prompted me to update and clicked ok. The softeare update didnt take and it literally damaged the speaker. The speaker now sounded distorted. I opened the second one and that one works great. I am unable to update the dialog, and the speaker not even with the ethernet cable plugged and a hard reset. Im calling aug 27, 2018 to either get everything replaced or another wire. I dont know what came over me!!! Why did i get my self into the same problem again!
August 2018 · Unknown · verified purchase