Bests & Worsts Reviews from Amazon

HD lasted for three or four weeks then the problems started. The HD began having problems randomly recognizing the 3.0 USB on my PC. I thought it might be the drivers. I uninstalled and reinstalled to no avail. I then tested the HD on my laptop 3.0 and the same thing occurred. I attempted to contact SP twice by email and once by phone (phone contact was such a joke). I'm going to attempt a final time before contacting Amazon to request a refund. This drive has given me so much grief. I formatted twice, backed up content and then transferred twice. Both times this drive failed to either stay connected or would randomly disconnect. I have a Western Digital 1 TB that is nearly 2 years old and is used specifically for video and music with continual use as a direct play drive and it works flawlessly. I ultimately will be going back to a WD Passport for a secondary drive.