Bests & Worsts Reviews from Amazon

I'm really dissapointed because when it works, this is a GREAT machine. Very user friendly, quick clean up, and it makes very tasty brews. When it doesn't work, it's completely awful. It's hard to describe the milk, so I've attached photos. We've gone through two of these machines in the last 14 months. The first machine was purchased for me as a Christmas gift in December 2014. It worked well and I loved brewing my own expresso at home. Then, around the tenth month we noticed that less expresso than usual was coming out the machine. Around the 12th month, it started curdling the milk. Though we cleaned our machine religiously after each brew and use fresh milk, when the milk went into the cup, it looked spoiled and made the coffee completely undrinkable. Luckily the machine was under warranty, so we were able to send it back and get a second machine in February 2016. Like the first one, it worked great at first. Then, last week, it began curdling the milk again. It's been two months this time. I called and spoke to Mr. Coffee's customer service about an hour ago and the rep was friendly and helpful, but said she wasn't sure why our machine was doing that. I asked her for suggestions on how to fix it because I didn't want a refund or a new machine, I just want my current one to work properly. She then put me on hold and spoke to her supervisor who also was not sure. So, they're sending us another machine...our third one in less than two years. I'll take the new machine, but I'm planning to look for something similar under a different brand. I don't want to keep replacing them.