Bests & Worsts Reviews from Amazon

There are many similar purchasers of the Sony S7700 that are extremely disappointed in the sound quality of this unit and have had another piece of equipment previously who's audio was far superior and cost less money. For example, my previous player was a Sony S-530D which had within 6 months lip-sync problems, an audio that would periodically cutout, and a picture that froze and broke-up into pixels (similar to satellite broadcast problems), however, its' audio was excellent when it worked. Now that I have moved to the top-of-the-line in Sony DVD players, I am again disappointed and am of the opinion that they can not make a quality product that is complete. Thus far, I have contacted Sony to see if they are willing to do anything about the situation and to determine if the reported down-sampling of the digital output from 97 MHz to 48 MHz is the cause for the poor sound quality or, if not, whether they will do something about this issue. At this point I am not very optimistic about Sony satisfactorily addressing this issue and offering a fix via a service center. Unfortunately, out of all the buyers who have this same issue and want good sound quality, none have posted results of pursuing the down-sampling fix by MSB to address this issue-does it work or is it something else. This unit was supposedly designed to be a top quality audio player since it has dual discrete pickups with separate lasers for CD and DVD at the optimal frequencies, however, the audio output is dismal at best for both. If I were the manufacturer of this product, I would be so embarrassed about my top-of-the-line product, I would move heaven and earth to rectify this issue, we can only assume that they are either incapable or don't care.