Bests & Worsts Reviews from Amazon

Bought this to go with my new HTPC build. Thought this all in one wireless keyboard would be the ticket. Supposed to have a range of 33 feet, barely had a range of 3 feet. Even when I was using it within 3 feet it would drop out, causing me to turn it off and on again to get it to work. Tried new batteries, positioning the receiver in different USB ports on my HTPC, nothing helped. Returned and already refunded by Amazon. I guess you win some and lose some, this was definitely a loser for me. Update on 7/16/19: On 7/15/19 I received an email from the company offering a free replacement keyboard even though I'd already been refunded for the defective one I received. I thanked them for their offer, saying that I was happy with the outcome of my transactions (meaning I was happy I was refunded) but declined the free replacement stating that I'd already purchased a replacement from another company that was working properly and that I didn't need another one. I then received another email from them offering me a "free" blue tooth headphone if I'd remove my negative review (since I was happy with my transaction). I explained that I was happy I received a refund and I informed them that I didn't appreciate them trying to bribe me to get me to remove my review. I told them to keep their headphones and I'd leave my review the way I wrote it. I also told them that I didn't want any more contact regarding this whole issue and that if they contacted me again I would update my review to reflect what has transpired. So, since I'm updating my review, guess you can tell they contacted me again. I suppose they're just trying to improve their business, however, it is obvious that they are not from the US, their written English is terrible and perhaps they don't understand what I've been trying to get across. Having said that, on their last message to me they offered me another free "new" keyboard, which I don't need or want. I would suggest that if you're thinking of buying Arteck's stuff consider what I've written here. Update on 3/5/20 I have to admit, these people from Arteck don't give up easily. Just last night I received another email offering a replacement keyboard. I guess that they have a difficult time reading English as well as writing it. I don't think I'm going to reply to their offer. Perhaps if I don't, they'll think I died and leave me alone.