Bests & Worsts Reviews from Amazon

After 7 months with the tablet (purchased new), the touch of the touchscreen has ceased working. After trying everything including a factory reset, I will need to send it back to Asus since it has a 1-year warranty. I will update this to let you know how that process goes. Incidentally, we were happy with the ASUS ZenPad S 8 Z580 tablet up until that point. Update 1: So ASUS has had my tablet for over 2 weeks now and there has been no progress with it whatsoever. Although they have acknowledged that they have received the tablet and even sent me an email confirming that, their "Repair Status" page still says that they haven't. They've "escalated" and "passed" the case on 3 times and counting now, each time with the statement "You should hear something within 24 - 48 hours". Of course, nothing ever happens. Now I'm waiting on a call from the "manager" which I should get in, you guessed it, 24-48 hours from their call center in Jamaica. If you buy this tablet, I hope it works because if you have to send it in to ASUS, you might as well forget it. I think they're going to hold on to it until the warranty runs out in a few months and then send me a bill. This will be my last ASUS purchase. Update 2: The RMA was missing the serial number. Three weeks later and they have found the serial number of the device. Maybe something will actually happen now. Update 3: Finally received the tablet back after almost 8 weeks. Tablet worked for 6 weeks. Exact same problem again! Touchscreen no longer works. Luckily it's still under warranty although not for long. Hopefully they'll actually fix it or send me a new one but I worry that it'll get fixed until the warranty runs out and then break again. This has been the worst experience I've ever had with any piece of technology. Update 4 (11-28-16): Just got it back from ASUS repair for the second time. They did not replace it, only fixed it again (their customer service guy said they usually replace it if it shows up with the same problem for a second time - guess not!). No explanation or anything, it just shows up in a box. So the countdown begins once again. This time though, the warranty will run out. I'll be sure to contact them though if it does die again. Update 5: Surprise! The tablet touch died again and it's out of warranty. Since they've never fixed it the first time, I'm going to contact them and give them a chance to replace it. This is beyond the ridiculous stage. I can understand a tablet breaking and it getting fixed. The second time, in my opinion, they should've replaced it. This third time, I feel they should just send me a new tablet and allow me to stomp on this one until it's completely destroyed. Update 6: Received a new tablet back after a few weeks. They finally replaced instead of repaired it. As of 4/2/2017, the new one is still working. I wonder how much money was spent by them for this whole process.