Bests & Worsts Reviews from Amazon

I was pleased to initially get this backup HDD, it is small, portable, clean design, with a nice black color. It was packed in an easy to open and protective box and the basic instructions were simple and clear, plug the HDD into your computer with the accompanying cord and download the Seagate Dashboard application to begin backing up. I did just that, and initially seemed to be up to a great start. The Dashboard app isn't fancy, but appeared to be sufficient to get the job done. However, fast forward about 2 hours to ~80% backed up, and the HDD starts to occasionally beep. I was not aware the drive had any speakers so inititally I figured I had heard something outside my house. Gradually over the next 10 minutes the beeping became more and more frequent until it was obvious they were coming from the drive and were coming out about every second. I also noticed at this point the drive was no longer backing up. Thinking something was amiss, I unplugged the drive, restarted the Dashboard, and reconnected the drive. No luck, the drive was now not being recognized by my computer, either through the file system, the Device Manager, the Drive Manager, or Seagate's Dashboard application. It still made the beeping sound. I repeated this process several times, tried different ports, a different computer, a different cable, nothing worked. Seagate tech support is totally unhelpful. I seemed to only get form emails from them. Most would not even respond to entire parts of my email, basically telling me to troubleshoot by trying different computer, restarting, etc. I found it really disheartening that a company's harddrive would fail only part of the way through it's first use. Thankfully Amazon has a fantastic return program! I would not buy from Seagate again.