Bests & Worsts Reviews from Amazon

I purchased the brand new Asus Zenbook 15 after a week of research and reading customer reviews. The majority of complaints I read had to do with the touch pad. Its a pretty novel feature that I turned off because I didn't see it's usefulness. After using the Zenbook at home for the first week, I was completely impressed with its performance. Unfortunately, the left hinge holding the screen broke coming detached from the screen when I opened it. I've seen this in other laptops. Usually due to manufacturers making the hinges too stiff or designers just trying to save weight. Regardless of my opinion, I reached out to ASUS to get an RMA number and they informed me that they would repair the hinge but since I didn't purchase the "extended warranty", I would have to pay for the repairs. Even though the defective hinge that broke my display happened by OPENING THE SCREEN, Asus would only repair it if I payed them! Needless to say, I didn't send them my laptop to get repaired. The pics I share are after a couple months of using a laptop with a broken hinge being held together with Gorilla tape. Broken hinge led to cracking of the display/hinge on the right. I just can't bring myself to pay a manufacturer for repairing a basic function. If a door broke on a brand new car just by opening it, how many people would be willing to pay for that repair. It pains me to share this review because I only buy Asus and the laptop is no longer usable. My last 5 computer builds contained mostly Asus components (motherboards, power supplies, video cards, drives). Since Asus feels that an extended warranty purchsase is necessary to cover such abusive acts as opening the lid of their laptop, I'm not such a fan of Asus anymore.