Bests & Worsts Reviews from Amazon

New info as of 12/6/14. I was about to just throw out my old tapes after being told their tech support felt it wasn't worth their time to solve the problem and the Honestech product just doesn't work. I thought it may be the old VHS tapes and VCR causing the transfer problem. I decided to try one more time and purchased the Elgato transfer device and software. Guess what, it worked perfectly with no flashing blue screens. So I can now say that Honestech VHS to DVD and their support are truly worthless. Save yourself the trouble to return garbage and just go with Elgato. My original review follows. The transfer device and software are utter garbage. Their tech support, while nice, are useless. I purchased this to transfer some old VHS tapes and some 16mm films. It loaded OK and worked for the first tape but then it started having problems. When I started to transfer the next tape I kept getting a flashing blue screen. I tried four tapes and two had the blue screen problem. Two of the tapes were original transfers of 16mm film from the same source, done at the same time on the same type of tape. One transferred perfectly and one had the blue screen problem. I called their support line and they said I wasn't the first to experience this problem. I sent them information from my computer and they sent back some things to try. Unfortunately I followed their advice without thinking and deleted my DVD burning software. I used Roxio Creator starter to make copies of my DVD's and of course they had me delete their competitors software. After going through all their suggestions, I still kept getting the flashing blue screen on multiple tapes. When I called tech support again I was told their product just wouldn't work and I should return it while I still could. Maybe it will work for you or maybe you'll get told their product just doesn't work. I suggest you just skip their transfer device and try going with a better company.