167
people found this helpful, as of 2023
ranked #201,701 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Garbage. Buyer beware. Company does not stand behind their product. Warranty excludes spills.
I purchased this product on May 27th and put it down I my garage a couple weeks later. I purchased two mats to cover both sides of my two car garage. It looked good until I parked a vehicle on it. It immediately warped and began to degrade after getting some fluids spilled on it (which were cleaned up immediately). I contacted the company and explained the situation and that the mats were both ruined and wanted to file a warranty claim (they claim to have a 5 year warranty but it excludes spills) they asked me to send photos, which I did, showing the damage. They brushed me under the carpet. I contacted Amazon and filed an A-Z claim which got denied because it was beyond the 45 day return. Amazon told me to file under the companies warranty which excludes spills because obviously garage mats should never have anything wet spilled in them such as oil, melted snow, exc.
This company does not stand behind their product. They told me their product is not designed for any type of spills and that voids the warranty. Imagine that.... A garage mat designed to not have any type of spills on it. That's like a car designed not to be driven.
Warranty claim denied, A-Z claim too late and thus denied and I'm left out of pocket $400 due to an inferior, fraudulently marketed product.
September 2016 · Automotive · verified purchase