Bests & Worsts Reviews from Amazon

The doorbell has connection issues so I ordered a chime pro to increase the range. It didn’t extend anymore than just the doorbell itself. Granted the refurbished chime and refurbished doorbell itself might have something to do with this. I picked another mounting location closer to the router that gets a good enough reception and proceeded to mount the unit. This is when I discovered the back plate that seals the doorbell was installed incorrectly leaving a gap around the entire doorbell. I’m reasonably sure that this will create moisture issues so after trying to tighten the screws my self I realized they were all put in on an angle stripping the screws and housing. This gap also creates an issue where the supplied mounting screws are too short so I needed to use other screws I had on hand to mount the doorbell to the wall plate. Needless to say this experience definitely makes me rethink my purchases of refurbished items in the future. Come on Amazon you can do better.