Bests & Worsts Reviews from Amazon

I’m a lifelong Brita user so I was thrilled to see they finally made a countertop filter that catches lead! I followed the set-up instructions precisely and at first everything seemed fine. The water filtered a little more slowly than the regular Brita filters, but no big deal, and it tasted great. However, within 2-3 weeks, each filter in this two-pack slowed to a CRAWL, barely filtering a single batch of water in 8 hours (!). I then looked up the official Brita instructions for unclogging these filters and followed those to a “t.” That didn’t help one bit. Shortly after trying to fix each of the two filters, black flecks flooded out of them (see first photo). Now, the box specifically advertises “no black flecks” (see second photo) and “lasts 3x longer than standard Brita filters” so to have two of these filters last at most 3 weeks each and then vomit black flecks – this is either a defective product or false advertising. I see on here a lot of people have complained about similar problems and Brita just offers coupons for money off your next purchase. That’s ridiculous. Refund or replace, Brita!