Bests & Worsts Reviews from Amazon

I was very surprised and disappointed to learn recently that my Kindle edition of The New York Times was missing editorial opinion pieces. The most recent example is an op ed article by Roger Cohen which appeared in the print edition on April 20, 2009 but was not included in my Kindle edition. The only reason I know this is because a friend sent me an email with comments on the article, which of course I hadn't read. I have known for the 16 months that I have been subscribing to the Times on the Kindle that I have not been getting things like the weather tables, sports scores and standings, and the crossword puzzle, and although I don't understand why you don't provide that information, since you do provide pictures and other images, at least you warned me about it when I subscribed. But random missing content is very disquieting, particularly since I don't know what else I am missing. Kindle should either tell its subscribers specifically what content is not included, or, preferably, Kindle should fix the problem. I have been complaining about this issue for awhile, and until now your representatives have told me that the Times is responsible for content, not Kindle. (Therea in your leadership group at least understood my problem today.) But I am contracting for the Times with Kindle, and you have a responsibility to me and your other subscribers to provide the product advertised. You are not doing that now