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ranked #200,243 most helpful out of 571,544,897 reviews
★☆☆☆☆
Failed after 6 months: RMA is around 3 weeks from reporting an issue
I was pleased with the quality of the monitor when I received it, and the design is good with just the right amount of curve to assist viewing but without causing distortion. All would have been well except that after 6 months of use I rebooted the connected workstation and the display turned to an extremely washed-out view. No amount of resetting, adjusting, or even connecting a different computer via a different type of connector made any difference. Using Viotek's online support page has yet to lead to a response from the company Update: 2019-09-24. Support finally got back to me with an RMA number. However, their RMA states that they will process the RMS within 6 days of receipt of the item back at their facility. This means around 3 weeks from my first reporting of a problem. Incredibly bad support and service so I wanted potential purchasers to realize they'll be stuck without a replacement for a considerable period of time.
September 2019 · Electronics · verified purchase
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