Bests & Worsts Reviews from Amazon

Maybe 5 or 6 years ago, I had purchased two of the Original Bed Buddies at Bed, Bath, and Beyond. They were a terrific product: Soft, durable, flexible, and made in the USA. I loved them. Now, they've been used extensively and are showing their age, and I wanted new clean ones so I ordered two of these. My original BB's were long enough to hang around your neck and drape on each side by several inches. They were extremely soft, and the filling inside could be shifted around so that the BB would mold where you needed it to mold. The new one's are about three to four inches shorter...they hang around your neck and stick out on each side because the product is so short and firm that it doesn't drape at all. They've added a seam down the middle that holds the filling tightly in place meaning the BB's aren't flexible or moldable at all. They're also made in China now, which I don't like. I ended up tearing both BB trying to take the stupid seam out (don't even bother trying to remove it as it leaves holes at both ends). This was, and could still be, a great product, but shortcuts by the company (to save money I'm assuming) have ruined another good product. I'm so saddened by this because I have recurring head and neck aches, and this product allowed me to apply heat exactly where I needed it. One last thing, the picture for this item looks like the original product I purchased several years ago. It is NOT a picture of the item they sent me.