Bests & Worsts Reviews from Amazon

WBM LLC does not stand by their products. I got a 9-10 inch lamp from them in September, and I love the size and color of the lamp! However, the light stopped working the other day... it is now October and just a few days after their 30 day warrenty on their products expired. There has been no odd wear and tear on my part, the lamp has been sitting on my dresser and I haven't moved it, just turned it on and off this past month. I emailed WBM support and they sent me links on where to buy replacements for the faulty wire I received. I emailed them back and asked if I had to buy a brand new cord since they sent me a faulty one. They then said that I would have to provide certain information (which isn't a big deal to me) to claim my warrenty. All of the info I read said that after 30 days the warrenty is over so I asked them if I should bother to supply all this information if the warrenty is expired. They then stopped responding to me. The wonderful irony is that this is plastered on all of their customer support emails, "At WBM International,customer satisfaction is something that we take very seriously and would never compromise under any circumstances." Obviously, they don't take it seriously.